Shipping & Delivery Policy
At Venadu Agencies, we work hard to get your stationery, notebooks, and gift essentials to you quickly and safely.
Order Processing
Orders are processed within 1-2 business days of confirmation. You'll receive an email/SMS with tracking details once your order ships.
Delivery Timelines
- Metro cities: 3-5 business days
- Rest of India: 5-8 business days
- Remote/rural pin codes: 7-10 business days
Delivery timelines are estimates and may vary due to courier delays, weather, or regional restrictions.
Shipping Charges
Shipping charges (if any) are calculated at checkout based on order value, weight, and delivery location.
Order Tracking
Once dispatched, you can track your order anytime from the "Track Order" section on our website using your order ID and registered mobile number/email.
Delayed or Missing Orders
If your order hasn't arrived within the estimated window, please contact us at venaduagency@gmail.com or +91 8668097637 with your order ID, and we'll investigate with our courier partner.
Undeliverable Packages
If a package is returned due to an incorrect address, refused delivery, or repeated failed delivery attempts, we will contact you to arrange re-shipment (additional shipping charges may apply) or process a refund as per our Return Policy.